Часто задаваемые вопросы
Our cases are made from high-quality materials designed to offer excellent protection against drops, scratches, and daily wear. The image transfer is integrated into the case, so it won't peel or fade with normal use. Plus, our cases are built to be slim yet protective, offering a snug fit without compromising durability.
If water splashes onto the surface of the phone case, and the amount of water is not large, wiping the water stain clean will not affect the normal use of the phone case. However, please do not leave the phone case in a humid environment for a long time. This may cause water mist to enter the shell and affect the use of the ink screen.
Currently, our C1 case is compatible with the iPhone 13, 13 Pro, 13 Pro Max, 14, 14 Pro, 14 Pro Max, 15, 15 Pro, and 15 Pro Max models. Please note that iPhone 13/14/15 Plus and mini models are not supported at this time.
The X1 case is designed specifically for the iPhone 16 Pro Max, and the C2 case is compatible with the iPhone 16 Pro.
For the most up-to-date compatibility, please check the product page for specific model details.
Reink Case does not have a built-in battery, it draws power from the phone via NFC to complete the pattern transfer. So you don't need to worry about it increasing your power burden.
Yes. In addition to the pictures on the APP theme store, you can also select photos in your phone album to transfer to the phone case.
The Reink Case uses a four-color e-ink screen, which contains four types of electronic ink molecules: black, white, red and yellow. The screen itself determines that the display effect of blue-purple-toned pictures will be poor. We recommend that you use it to display images with red or yellow tones. You can also choose filters with higher color saturation, such as Blues, Gothic, Lomo, etc. In this way, the final imaging effect will be better.
The Reink Case only draws a tiny amount of power from your phone when transferring images. Each transfer consumes less than 1% of the phone's power. After the transfer is complete, the ink screen does not require power to maintain. So it will not cause any power burden on your phone.
We use top-tier printing techniques that guarantee the image remains sharp, vibrant, and resistant to fading. The printing process is designed to withstand regular wear and tear, ensuring that your custom design lasts over time without losing its appeal.
Reink Case supports wireless charging, but not magnetic charging.
We can ship to many countries. However, we do not sell in some countries because the logistics information cannot be tracked there.
A shipping confirmation with your tracking ID will be sent to you after the product has been dispatched. You can use this ID to track your order here. This will tell you the approximate delivery time of your order and the current shipping status.
If the order is unshipped, we are able and pleased to help you change your delivery address. But if the order is shipped, I am sorry that we can not help. So please check your delivery address carefully before you place an order.
Standard Shipping (10-15 Business Days)
USPS VIP Shipping (3-7 Business Days)
The specific arrival time will vary from country to country. If there are delays or other problems, you can also check the specific reasons on the logistics inquiry website.
You can cancel your order before we process your order, and you will not be charged any processing fees.
You can not cancel your order after we deliver; however, if you want to return it and get your money back, you can reject the package from carriers, as you will also be responsible for returning the package and the returning fees.
If you want to buy more than 10 pieces. You can contact us at support@reink-case.com to get exclusive coupons.