1. Share your target product models, order volume and custom requirements with our sales team to receive a formal quotation.
2. Confirm the quote, artwork drafts and production specifications.
3. Complete the deposit payment to lock your production schedule.
4. We will arrange mass production and send production progress updates regularly.
5. Settle the balance payment before shipment, then we arrange delivery to your designated address.
Submit your detailed requirements including product SKUs, order quantity, branding customization and shipping destination via our website contact form or direct email to our sales department. Our dedicated account manager will compile a formal downloadable PDF quotation with full pricing within 24 working hours.
Enterprise pricing is exclusive to bulk buyers, long-term distributors, and brand owners with recurring orders, with pricing brackets that decrease as your total order volume increases.
To unlock enterprise rates, please provide your company profile, target monthly order volume, and product customization plans to our sales team. We will prepare a customized, long-term enterprise pricing proposal tailored to your business scale.
Yes. We provide comprehensive OEM and ODM services for distributors, retailers, and brand partners worldwide.From product design and material selection to packaging, branding, and technical customization, our experienced team works closely with customers to develop products that align with their market positioning and brand identity.Whether you need a customized version of one of our existing products or a fully bespoke solution, we support your project from concept development to mass production.
Yes. We offer light customization services to help you build a consistent brand identity.
Our customization options include:
• Custom logo printing
• Private label packaging
• Customized packaging design
• Product inserts, labels, and stickers
.These services are ideal for distributors, retailers, and brand owners looking to launch products under their own brand without investing in full product development.
The standard MOQ varies by item and customization scope, with most in-stock models starting at 1000 units.
Tiered volume pricing is available for larger orders. Reach out to our sales team for product-specific MOQ rules and a tailored quotation.
Sample lead time typically ranges from 7-15 business days, depending on the complexity of the customization.
Sample costs vary based on tooling, printing, and development requirements. For mass production orders, sample fees may be partially or fully credited back depending on the project.
Production lead time is generally 30-45 days after sample approval and order confirmation.
For large-volume or highly customized projects, lead times may vary. Your account manager will provide a detailed production schedule before manufacturing begins.
Yes, we provide tiered pricing for custom orders. The unit price decreases as the order quantity increases. Exact price breaks depend on the product design, materials, and total volume. Please contact us with your specifications for a detailed quote.
We do not supply complimentary B2B samples for wholesale prospects. If you would like to inspect our products prior to bulk procurement, individual units are available for direct purchase via our official retail website at standard retail pricing.
All wholesale shipments are backed by our full quality assurance policy to safeguard your bulk order investment.
All our wholesale inventory and custom-manufactured goods are brand-new, factory-fresh products with full quality inspection before shipment. We do not sell refurbished, used or returned stock to our B2B partners. Every unit undergoes strict pre-packaging quality checks to guarantee consistent product condition.
The standard MOQ varies by item , with most in-stock models starting at 60 units.
We accommodate mixed-model wholesale orders to help our partners diversify their lineup and lower inventory risks.
Tiered volume pricing is available for larger orders. Reach out to our sales team for product-specific MOQ rules and a tailored quotation.
Yes, we offer tiered pricing for wholesale orders. The larger the order quantity, the lower the unit price. Please contact us for a customized quote.
Our electronic ink display hardware carries no expiry or use-by date. All internal electronic components are manufactured with a long service lifespan of over 5 years under regular usage.
We conduct double-layer reinforced packaging for all bulk shipments to prevent transit damage. In the rare case of damaged goods upon receipt, please provide unboxing photos and video evidence within 48 hours of delivery.
We will arrange free replacement units, partial refunds or supplementary shipments at our cost based on the damage assessment, with zero extra expense for our wholesale partners.
We support secure B2B global payment solutions tailored for international distributors: T/T wire transfer, L/C letter of credit.
Yes, full DDP door-to-door delivery service is available for most regions. Our logistics partners will handle all export documentation, import customs clearance, local taxes and duties on your behalf. You only need to receive goods at your designated address with no additional hidden fees. For restricted territories, our team will offer alternative DAP shipping solutions.
We operate two warehouses for global shipment support. All custom and large bulk orders are dispatched from our manufacturing warehouse in Shenzhen, China. We also have a local fulfillment warehouse in California, USA for fast domestic delivery within the US.